Two engagements, and the problem each one actually was.
Federal
Federal agencies won't sign a contract on a promise. Agile Defense proves the idea first, building working concept prototypes clients can react to before a line of code gets written. I've contributed to four of those prototypes, run a design team, and now build the training teaching 1,500 employees to use AI the same deliberate way.
Result: 4 federal concept dashboards designed, AI training reaching 1,500 employees company-wide.
Read the case study →Higher Ed
A public university site grows one department at a time, for twenty years, with nobody in charge of the whole thing. Mine had 20-plus navigation menus. I helped decide what stayed, what merged, and what finally got cut.
Result: 35% increase in engagement across a 5,000+ page site.
Read the case study →Three more engagements, good for range, each one a step removed from the federal/higher-ed thesis above.
Healthcare
Rewriting patient-facing content into new templates during a system-wide healthcare redesign.
Brand Identity
Rebuilding a brand system to hold up next to safety regulators and insurance auditors.
Brand & Web
Building the brand and the site at once for a mobile-first outdoor-industry job board.