About
I'm Tyler Quackenbush. Eight-plus years moving between UX design, project management, and AI-adoption strategy, for a federal contractor and a public university. Most recently: building the concept prototypes that win federal contracts, and running the training program teaching 1,500 people to use AI on purpose instead of by accident. Different surface, same job: find what's actually true, cut what's just noise, and make sure the people downstream, leadership, a design team, an end user, get something they can act on.
I start with what actually needs to be true. Decks can wait. Most stalled projects aren't skill problems. They're decision problems somebody dressed up as a status update because nobody wanted to own the call.
I use Claude for research synthesis and first-draft speed, on prototypes and on the training curriculum I run at Agile Defense. I still make the final call on what ships. That judgment is the job.
I'll take the boring answer that's right over the clever one that needs a follow-up meeting to explain, every time.
2021–Present
Agile Defense (formerly Intellibridge)
Move between hands-on design, project management, and AI-program leadership across federal and commercial digital products. Contributed to four concept-prototype dashboards for federal clients, manage a 4-person design team, and run Agile Defense University, the company's AI-native training initiative reaching 1,500 employees.
2016–2021
University of North Georgia
Led content and information architecture for a 5,000+ page public university site, helping consolidate 20+ navigation menus and ship a 2FA onboarding flow for 20,000+ users.
Design & Prototyping
Figma, Photoshop, Illustrator, Mural
AI & Workflow
Claude (Opus, Code), ChatGPT, AI-assisted prototyping and content workflows
Project & Collaboration
Jira, Confluence, Webflow, Airtable, GitHub
Other
CMS platforms, HTML/CSS (basic)
Certifications
Certified ScrumMaster (CSM), SAFe for Teams Certified
Education
BA English Literature, University of North Georgia